Get to know more about usAbout Us : Customer Centric Kenya
We are the consulting firm of choice in designing, implementing, and evaluating customer service quality interventions for different institutions across different sectors.
Customer Centric Kenya is a business management consultant that specializes in Customer Service Training, Customer Experience (CX) training, audits, strategy, development, and implementation. We also offer human resource and management experience training.
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Mission Statement
Mission
At Customer Centric Kenya, we are committed to providing exceptional customer service training that exceeds expectations. We believe that our customers are the heart of our business, and we strive to build relationships based on trust, respect, and understanding.
Vision Statement
Vision
To be the premier trainer of exceptional customer service in Kenya, renowned for fostering enduring customer relationships through unwavering dedication to their needs and aspirations.
Goal Statement
Goal
Our goal is to assist businesses in optimizing their performance through developing their human resources and ensuring that employees execute their roles with the customer in mind.
CUSTOMER CENTRIC KENYA
Customer Service Training in Kenya
We seek to ensure customer service is delivered following the 3 Ps of professionalism, patience, and a “people-first” attitude.
We believe that by putting our customers first, we can create a lasting and mutually beneficial partnership.
Deliver outstanding customer service that is consistently recognized as the best in Kenya.
Use technology to enhance the customer experience.
We are committed to being the customer-centric company of choice in Kenya.
Create a customer-centric culture that permeates every aspect of our business.
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OUR LOCATIONSWhere to find us?
Chelwood Place - Wood Avenue, Kilimani
Customer Centric KenyaContact Us
OUR LOCATIONSWhere to find us?
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Copyright by Customer Centric. All rights reserved.
Copyright by Customer Centric. All rights reserved.