Customer Centric Ltd is a leading consulting and training firm, trusted by organizations across diverse industries. We help businesses attract, retain, and grow clients through specialized training.
Our strength lies in the expertise and experience of our trainers and consultants. By combining skills and proven methodologies, we ensure clients achieve measurable business impact and sustainable growth.
We specialize in building customer-first cultures through world-class training and consulting. From customer experience excellence to sales growth and leadership development, our solutions equip teams to perform with professionalism, patience, and purpose.
At Customer Centric Ltd, we empower organizations through specialized training and consultancy in three key areas:
Our programs are tailored, practical, and interactive, ensuring participants not only learn but also apply skills that deliver measurable impact. Beyond training, we provide consulting support to help organizations design strategies, systems, and cultures that drive long-term success.
Our goal is to help organizations grow and thrive by:
We achieve this by instilling a culture grounded in Professionalism, Patience, and a People-first mindset, principles that transform employees into brand ambassadors and organizations into industry leaders.
At Customer Centric Kenya, we are committed to providing exceptional customer service training that exceeds expectations.
To be the premier trainer of exceptional customer service in Kenya, renowned for fostering enduring customer relationships through unwavering dedication to their needs and aspirations.
Our goal is to assist businesses in optimizing their performance through developing their human resources and ensuring that employees execute their roles with the customer in mind.
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+254 717 204 872
For inquiries or more information, visit our offices or send us an email and we will get back to you.
