Introduction

At Customer Centric, we value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or services.

Information We Collect

We may collect the following types of information:

Contact details (name, email address, phone number) when you submit inquiries or booking forms

Company or job details for recruitment or training purposes

Non-personal website analytics (cookies, IP address, browser type)

How We Use Your Information

We use this information to:

Respond to your inquiries or requests

Process bookings, recruitment, or partnership opportunities

Improve our website and customer experience

Share relevant updates (only if you’ve subscribed or given consent)

Information Sharing

We do not sell or share your personal data with third parties, except as required by law or to trusted partners assisting in our operations (who are bound by confidentiality).

 Data Protection & Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure.

Cookies

Our website may use cookies to enhance user experience. You can disable cookies in your browser settings if you prefer.

Your Rights

You have the right to access, correct, or request deletion of your personal information. To do so, contact us at: info@customercentric.co.ke

Updates

We may update this Privacy Policy periodically. Please review this page for the latest version.

Last Updated: October 2025