Through our CEO, Jackie Wahome, we deliver powerful, practical and interactive corporate talks on Customer Experience (CX) that inspire teams to serve with passion and purpose.
What We Bring to Your Team
Our sessions blend practical insights, real-world case studies and engaging storytelling to equip teams with the mindset and tools needed to deliver consistent, human-centred service excellence.
Having delivered keynote talks, workshops and CX transformation sessions to leading brands including Gulf African Bank, AAR Insurance, Pfizer and Genghis Capital, we understand the unique challenges of both frontline teams and senior leadership.
We go beyond meeting customer expectations; we help organisations create memorable moments that turn customers into advocates and employees into ambassadors.
Whether addressing senior executives or frontline teams, we bring energy, authenticity and actionable insights that leave audiences motivated, inspired and ready to act.
When your people are inspired to serve with purpose — success becomes possible every single day.
Whether you need an executive keynote, a frontline workshop or a strategic CX session, we will tailor each engagement to your organisation’s needs and goals.
Our approach is grounded in real business results — helping organisations transform internal culture, improve customer retention and build service excellence as part of their DNA.
Inspires purpose-driven service and customer excellence
Builds confidence, empathy, and accountability among teams
Strengthens collaboration across departments and levels
Equips teams with practical tools for real-world impact
Our talks go beyond theory — they’re practical, story-driven, and customized to your organization’s needs. We focus on real transformation by equipping teams with actionable tools that inspire service excellence from the inside out.
We tailor sessions for both senior executives and frontline teams. Whether you need a strategic CX keynote or an interactive workshop, each experience is designed to align your entire organization around a shared vision of exceptional service.
Session length depends on your goals and format.
We offer:
60–90 minute keynote talks
Half-day interactive workshops
Full-day CX transformation sessions
Each can be customized to fit your schedule and audience.
Absolutely. Every engagement is tailored to reflect your industry realities, customer expectations, and internal culture — ensuring relevance, impact, and immediate applicability.
Curious about our services? Reach out for more
details and personalized assistance today!
