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Adapt or Fall Behind: The Importance of Customer Experience Agility

August 3, 2023 No Comments

The Future of Customer Experience is Agile “Gone are the days when customers were at

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The Power of  Internal Customer Service

July 5, 2023 No Comments

The Vital Role of Internal Customers in Organizational Excellence The internal customer refers to the

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Debunking 9 Customer Service Myths

May 24, 2023 No Comments

Are These Customer Service Beliefs True or Just Myths? Customer Service is one of the

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Employee Burnout in Customer Service

April 18, 2023 No Comments

Deal With Burnout Before It Burns Your Business The Kenyan work environment is at a

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From Queues of Customers to Shutting Down

March 16, 2023 No Comments

Why Did They Shut Down? A popular women’s clothing business in Kenya had queues of

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